Booking

Pre-booking of the apartment is made if you want to indwell for 3 days and more! If you need the flat in Dnepropetrovsk for 1 day – call us in the day of arrival and we will find you a suitable alternative.

  1. The apartment is considered booked only after you make a prepayment. Until that time, the apartment is free and can be offered to another client.
  2. If you cancel your reservation or change the dates of your dwelling (arrive later or depart earlier) deposited prepayment will not be refunded.
  3. If our Company (“Sweet Home”) because of any reason can not provide the reserved apartment, the company undertakes to provide the equivalent flat or apartment of a higher quality for the specified price of booking or to refund the prepayment.
  4. The remaining sum of money is paid on the day of arrival. With accommodation you make a deposit equal to the cost of one-day residence in the apartment for the keys and property. Deposit is refunded on departure and return of the apartment’s keys. In the case of property damage you must pay the full cost of the defects.
  5. The price includes regular cleaning services (1 time per week during your dwelling) and changing bed linens (once a week too).
  6. Accounting time – 12-00. Departure is made before 12-00 and entrance is made not earlier than 13-00. Early arrival in apartment among 8-00 and 13-00 and late departure among 12-00 and 19-00 is paid separately as a half of a daily rate of the apartment. Late departure (after 20:00) is paid as one day of residence. Prolongation or shortening of dwelling must be agreed with the company.
  7. The Company “Sweet Home” reserves the right to terminate the deal in the case of violation of public order and rules.
  8. The Company is not responsible for the safety of your valuable things in the apartment during the rental period.
  9. Please, be patient to the fact that we are not renting the apartment for parties, holidays, anniversaries.

You can make prepayment for reserving:

  1. Through transfer of money on our credit card;
  2. By the system Western Union;
  3. With the help of WebMoney.